HOME>Services>Help Desk>Shipping & Returns Help Desk   Shipping & Returns General shipping information, rates, delivery times, and returns   To avoid delays, please be sure to carefully complete and confirm the information you enter during the online ordering process before submitting your order.   Orders generally ship within two weeks from the date of receiving and verifying your order and payment information.  If you need to receive your order sooner, please contact us.   We try to provide the best method of shipping, including UPS and FedEx ground, 2-Day Economy, and Overnight.  You may also choose to use your company's shipping account.   We cannot guarantee your package will arrive within the estimated delivery time.  If time is critical and you need your items by a specified date, we recommend choosing a shipping method that provides at least a 2-business-day cushion to account for unseen delivery problems.     Shipping rates Contact us for a quote on shipping costs.   Returns   Please contact us first, if you have merchandise that has a problem.  It is possible that we can resolve issues over the telephone or by email. We will provide a quote for items in need of repair outside the warranty period.  Full credit can be issued for items returned within 14 days. Freight charges are not refundable. A restocking charge may apply. No returns accepted after 60 days.
Geared to Design+Build Outside the Box 3-Dmed ● 255 Industrial Drive ● Franklin, Ohio 45005 ● T: 937.746.2901 ● F: 937.746.5071          Website by: brian neufarth designs